Testimonials

Ensure befitting funeral arrangements for yourself and your loved ones.

What our customers say about us

Stephen Johnstone & Son prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with.

The independent reviews are collected by the bereavement charity MuchLoved and are published without any amendment, and permission has been given for all the reviews to be published.

If you would like to provide feedback please don’t hesitate to get in touch.

     EXCELLENT  
     Based on 16 reviews 
    
 
 
   
 
 
        
   shazz phillips 
 2023-01-25
 
 
 Trustindex verifies that the original source of the review is Google. Stephen's services went above and beyond when I lost my mum himself and his team could not do enough to help make this traumatic time easier would 110% recommend
  
 
       
   Lynne Pew 
 2022-12-05
 
 
 Trustindex verifies that the original source of the review is Google. I would like acknowledge the fantastic support shown by Stephen and all his team for allowing the difficult process of arranging a service to flow so easily, they showed great professionalism, support and above all respect to our family during this difficult time. Thank you all once again, your support has been appreciated.
  
 
       
   Julie Griffiths 
 2022-06-20
 
 
 Trustindex verifies that the original source of the review is Google. Stephen Johnstone did my husbands funeral. They did a great job. Really nice caring people. Would 100% recommend them.
  
 
       
   Ann Francis 
 2022-05-03
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from Stephen Johnson and his team from beginning to end they were there to guide us during this difficult time.  It was very much appreciated by our family.
  
 
       
   Sandra Riley 
 2021-09-06
 
 
 Trustindex verifies that the original source of the review is Google. Ty you for doing my husband funeral in January sorry I have not posted before but ty so much for everything you did for me and my family so much xxxxxxxx
  
 
       
   Stephen Wilkinson 
 2021-02-11
 
 
 Trustindex verifies that the original source of the review is Google. Called on SJ services in 2020 following referral from friend. Really impressed with the professionalism and compassion received during the whole experience. Called on SJ services again in 2021, the same consistent service received. Will recommend to everyone.
  
 
       
   Clare Buffel 
 2020-09-29
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend Roy and his son Stephen who helped us through the loss of our Mum.
Roy guided us through the whole journey with such expertise and the utmost respect. Nothing was too much trouble.
He is genuinely a nice guy who will do anything to help and guide you.
No hard/up selling whatsoever, his only concern was to make things as easy and
as smooth as possible for all my family.
Really can not recommend highly enough.
Thanks for all your help in our darkest time.
  
 
       
   Keith Thomas 
 2020-08-21
 
 
 Trustindex verifies that the original source of the review is Google. Top class service. Mr Johnstone left nothing to chance. With his wealth of experience, he obviously knows the job inside and out. I would not hesitate to recommend him to anyone that I know. Well done Stephen Johnstone and the team. Keep it up.
  
 
       
   Janice “Janarse” Davies 
 2020-06-06
 
 
 Trustindex verifies that the original source of the review is Google. would recommend Stephen Johnson & Son, I can honestly say what a great service they do, we used them in July 2018, for my brother in law, and there was no hesitation in us using them for my mother in law June 3rd 2020, they are so kind and nothing is to much trouble for them, also a special mention to Jill their minister, who read out the service, she was brilliant, everyone at the service commented saying how lovely it was...
  
 
       
   Paul Jeffries 
 2020-04-07
 
 
 Trustindex verifies that the original source of the review is Google. We would like to say thank you to yourself and all your staff for your kindness, care and compassion at such a sad time. Even in the present difficult circumstances, with your help we were still able to have a small but very personal tribute for our mam. Though the gathering was only small you made sure every detail was taken care of and carried out as we had asked. Thank you for the DVD of the photographs, with that and the memorial file of the readings, we now have lovely memories to cherish. Once again thank you to everyone. Please stay well and safe in these uncertain times xx